The UX Master Practitioner certification program empowers participants to lead and scale UX projects across diverse team sizes, from solo endeavors to complex teams of 50+. This advanced program delves into cutting-edge User Research methodologies, equipping participants with a toolkit that includes Emotion Probes, Diaries, Participatory Design, Inclusion Interviewing, Insight Sprints, and Community-Centered Design Methods. Led by Master Trainer Frank Spillers, this program encompasses team management, advanced design processes, facilitation skills, cross-cultural design methods, inclusive design, and senior management engagement. Graduates will emerge as seasoned UX leaders capable of orchestrating transformative design experiences in any organizational context.
UX Master Practitioner certification Highlights:
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Scaling UX Projects: Learn how to adapt UX methodologies for teams of varying sizes, ensuring effective collaboration and project management. Gain insights into tailoring UX processes for both individual initiatives and large-scale team endeavors.
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Advanced User Research Methods: User Research is key to UX. Ready to learn advanced user research techniques? These include Emotion Probes, Diaries, Participatory Design, Inclusion Interviewing, Insight Sprints, and Community-Centered Design Methods. Acquire the skills to uncover deep user insights and drive innovation through diverse research methodologies.
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UX Management and cultural momentum: Explore strategies for building cultural momentum within UX teams. Learn how to effectively lead and manage UX practitioners, fostering a collaborative and innovative environment that propels UX excellence. Gain proficiency in managing design processes with precision. Understand the implementation of Design Systems, DesignOps, and ResearchOps for streamlined workflows and enhanced collaboration.
In addition, we will cover:
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Facilitation skills for successful workshops: Develop advanced facilitation skills to lead successful workshops, from Journey mapping to Service Blueprints. Learn how to guide teams through complex design exercises, ensuring productive outcomes and alignment.
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Orchestration of product-service systems: How to expand your understanding of Service Design with Systems Thinking. This will allow you to orchestrate seamless product-service systems that meet complex user needs across multiple touchpoints.
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Cross-Cultural design methods: Explore localization UX and cross-cultural design methods to create experiences that resonate with diverse user groups across global contexts.
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Inclusive Design and engaging Senior Management: Embrace the principles of Inclusive Design, ensuring your projects are accessible to all users. Learn how to engage senior management teams, convey the value of UX transformation, and advocate for Human-centered practices.
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Metrics dashboard and data-driven UX: Master the art of data-driven UX practices by managing a metrics dashboard. Learn how to use quantitative and qualitative insights to drive design decisions and continuous improvement.
Program Structure: The program combines interactive activities, immersive hands-on techniques, group discussions, and practical projects. Participants will engage in simulations of real-world design scenarios and receive ongoing mentorship to ensure continuous learning and skill development.
