Human Centered Design is the industry and ISO standard methodology for creating outstanding usability and user experience. It involves three primary activities:
Human-centered design is an iterative methodology for creating great experiences (or user experience “UX”). It is also employed to accomplish the activities that make up the new innovation technique called Design Thinking. The international standards organization specifies Human-centered design for interactive systems in ISO standard 9241-210. Human-centered or Community-Centered Design means you put the recipient of your service or design at the center of your decision-making process by including them and giving them a voice, control, and access to your development process.
Human-centered design is about changing how you approach your product, service, or experience design. How? You involve stakeholders (including users!) early on in your requirements specification and throughout the design and development process. This helps you avoid failure caused by assuming you know what users want!
Organizing screens around how users think also helps your avoid the known problems inherent in making users follow designer intuitions, or developer rules. Finally testing to see if designs make sense to users, and if users can perceive and locate key interface controls, can help you mitigate poor quality or lost business.
Agile or Lean UX teams use Human-centered design as a grounding mechanism to deliver good user experience. Human-centered design ultimately is about changing your organizational culture from Inside-Out to Outside-In. This means you approach UX design, development and business decisions from the customer’s perspective, needs, and behaviors– not your organization’s point of view.
Human-centered design is an iterative methodology for creating great experiences (or user experience “UX”). It is also employed to accomplish the activities that make up the new innovation technique called Design Thinking. The international standards organization specifies Human-centered design for interactive systems in ISO standard 9241-210. Human-centered or Community-Centered Design means you put the recipient of your service or design at the center of your decision-making process by including them and giving them a voice, control, and access to your development process.
Field Studies, Ethnography, Service Design, Interaction Design, Information Architecture, UI Design, Emotion Design, Usability Testing, Eyetracking.
Research on user needs and testing with users, Prototyping new directions, Organizational development: teaching you to fish.
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