Frank Spillers

About Author

Frank Spillers
Frank Spillers, MS, is founder of Experience Dynamics, a leading UX and Service Design consultancy. Frank is one of the world’s most in-demand UX consultants. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years experience as a Sr UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, City of New York, Johnson and Johnson, Global Disability Rights Now!, Four Seasons, Capital One, World Bank, Women Enabled International, and many more.

Posts Added by Author

UX design manager poses in front of her team working behind her

Design Manager vs. Design Leader

Summary: Leadership from designers is not just about managing projects—it’s about driving business impact, organizational change, and cultural transformation. Organizations prioritizing design leadership see measurable

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Close up of hand pressing button on thermostat or air conditioner

What is Context Awareness in AI?

Summary: Context-aware systems leverage AI to understand and respond to the user’s environment and behavior, creating more personalized and seamless experiences. Here, we explore Generative

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