Here's a new infographic hot off the Experience Dynamics press, highlighting the importance of Mobile UX, user switching behavior, the cross-channel experience, mobile shopping, video, mobile search, content (blogs, email), app performance and UX measurement. We created this to kick-off the launch of a new service aimed at helping you take the ROI of UX to the bank. Learn more here: www.uxmeasure.com
Source links are the bottom, for your convenience. There are some exciting and powerful stats here! Feel free to share (please share this original link: https://www.experiencedynamics.com/blog/2015/03/30-ux-statistics-you-sho...
SOURCES
1. Verma, Vikram (2014) Adobe. Lavacon 2014- The State of Mobile Publishing. http://www.slideshare.net/vickymatch/lavacon-2014-the-state-of-mobile-pu...
2. Google (2012) What Users Want Most From Mobile Sites Today, a study from Google (conducted by Sterling Research and SmithGeiger). http://googlemobileads.blogspot.com/2012/09/mobile-friendly-sites-turn-v...
3. GE Capital Retail Bank. (2013). http://www.retailingtoday.com/article/study-81-research-online-making-bi...
4. xAd Mobile Path to Purchase report (2014). http://searchenginewatch.com/sew/study/2348076/60-of-consumers-use-mobil... Report here: http://www.mobilepathtopurchase.com/
5. (2014) Neustar Localeze and 15miles. 2014 Local Search Study. http://searchenginewatch.com/sew/study/2339085/80-of-local-searches-on-m...
6. (2014). Animoto Online and Mobile Video Study http://searchenginewatch.com/sew/study/2333878/video-helps-persuade-73-o...
7. (2014). Temkin Group Customer Experience Expectations and Plans for 2014 https://experiencematters.wordpress.com/2014/01/31/data-snapshot-cx-expe...
8. (2011) Forrester Research The Business Impact Of Customer Experience https://www.forrester.com/The+Business+Impact+Of+Customer+Experience+201...
9. (2014). Customers 2020. The Future of B2B Customer Experience. http://www.walkerinfo.com/customers2020/
10. (2013). eConsultancy- User Experience Survey Report. https://econsultancy.com/reports/user-experience-survey-report
11. (2014). Salesforce. 2014 Mobile Behavior Report. http://www.exacttarget.com/sites/exacttarget/files/deliverables/etmc-201...
12- (2014). CapGemini. Digital Shopper Relevancy Research Report 2014. http://www.capgemini.com/resource-file-access/resource/pdf/dsr_2014_repo...
13- (2013) WebDam study. http://socialtimes.com/infographic-20-marketing-trends-and-predictions-t...
14. (2013). QuickSprout. http://www.quicksprout.com/2013/12/13/why-every-business-should-blog/
15. (2013). Google and Nielsen study. http://searchengineland.com/study-55-percent-of-mobile-search-driven-con...
16- (2013) iMedia Connection. http://www.imediaconnection.com/content/35471.asp?imcid=nl#singleview
17- (2014). AppDynamics and University of London. The App Attention Span study. http://www.marketwatch.com/story/mobile-app-performance-increasingly-cri...