Why hire us

We have a deep understanding of UX: Interaction Design, Emotion Design, Inclusive Design and Service Design.

Experience Dynamics are recognized internationally for being experts in the ISO standard methodology that governs UX: Human Centered Design.

There’s a reason companies like Apple, Amazon.com, MetLife, American Express, Citigroup and others seek us out for UX training.

Frank Spillers, CEO mentors an elite group in a micro-community with members from Google, Capital One, Harvard, Deloitte, Accenture and more. See Frank Spillers UX Inner Circle…

We only do success in UX. This means we don’t just work with your design issues or your users. Instead we also work your people, your brand, your organization. Our successful track record and trust by Fortune 10 companies comes from a delicate approach that looks beyond UX design and to business impact and generating value.

Our goal is to build capacity, collaboration and to leave a lasting value on your organization.

See our UX Transformation Organizational consulting

Our approach to UX is to work two levels: tactical and strategic UX. Many firms create wireframes and forget the interface is a vehicle for a business objective. Instead we start with business needs and balance those with user needs. Wireframes come from doing the hard strategy work up front. Some of our results: Experience Dynamics increased customer conversions by 88%; and lifted revenue 200% (covered in a MarketingSherpa case study). See Enterprise UX consulting.

We are also dedicated to Inclusive Design consulting, Accessibility and Impact consulting for rights-based organizations.

Since 2001, at the start of the Agile revolution- we have been delivering rapid, Agile-friendly usability consulting services. We’ve worked with hundreds of teams globally to deliver rapid research and design solutions (think weeks, not months).

First and foremost are your customers or end users. Experience Dynamics are known to be the leaders in helping you access the wisdom of your users. We “do more user research than most UX consultants I’ve seen” (Harley Manning, VP, Forrester Research) because we have seen how powerful user research can be as a design tool.

Still not convinced? Here's 7 more reasons to take action on your UX

Tailored to You. You will get exclusive access to our mastery of Service Design, UX and Human centered design methodology. You will also get answers applicable to your specific product and industry, not canned, recycled guidelines.
Design Recommendations always: You will get design recommendations with every deliverable. We don’t believe in separating research from design. Any and all usability consultants should give you specific design recommendations, period.
Work with the Founder. You will work with the founders of the company, not the junior intern. You’ll get to work in close collaboration with a small, light and fast team.
Solid Expertise. You won’t get “make it up as you go along” UX consulting like many out there. Instead you will get professional usability consultants with proven track records--recognized globally as leading-edge in our field.
Practical Answers. We bring our understanding of human cognition and customer behavior to tough business problems.
Pure Passion. We love what we do and our passion means no details are missed. Professional, Competent, Insightful and pleasure to work with- that's how it should be.
100% Guaranteed. We offer a full 365 day satisfaction guarantee on any product or service you purchased and didn't get results with. You are trying to improve your customer experience after all. We lead by example.