User Research

Diary Studies- will users love your product after they are done testing it?

Personas in Action

UX Practitioner Certification - Boston

The Secret to Discovering Your User's Needs- beyond Requirements and into Desirability

User Research Methods Training

Rapid Ethnography- Uncovering trends and insights (undetected ROI)

Personas in Action

Personas Demystified: Part 1

Personas Demystified: Complete Series

Field Studies- what does user want? Beyond focus groups...