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Pleasurability- Designing for Emotion UX Training
Customers gravitate toward pleasurable products and experiences. Pleasurability UX training brings together the core user experience skills of usability (ease of use) and desirability (user needs & desires) with an emphasis on how to evoke and utilize emotion as a design aid. The goal of pleasurability in your design strategy is to achieve 'joy of use'. In this UX training, you will learn how to use and create pleasurability, an emotion design approach.
Product design success is grounded in gaining lasting pleasure from a design. In this training we learn what aspects of design experience make users happy, what puts them in a good mood, and what sustains their positive engagement or 'joy of use' over the lifetime of product ownership.
This training blends the cutting edge method of Design Thinking with proven User Centered Design techniques. Participants will learn how to bring customers into the design and development process while improving design decisions to create differentiated UX.
- Module 1: Designing for Users, Emotions and Behavior: Understanding your audience beyond marketing.
- Module 2: Identifying the Two sides of Customer Desires: Desirability and Pleasurability
- Module 3: Bringing pleasurability to life with Rapid Prototypes.
- Module 4: Avoiding human error and emotions that detract from pleasure.
- Module 5: Finding your design signature and emotional value proposition.
- Module 6: How to evaluate and test for improving emotional engagement.
- Module 7: Using a UX Joy of Use Scorecard with your product team.
- Module 8: Bonus: The OOBE wow factor. Out of Box Experience: Designing for Physical to Digital experiences.
What You Get:
- Unlimited Archive Access
- PDF Notes (PPT)
- Access to Trainer with any questions
Frank Spillers, MS (Chief Experience Officer)
Frank Spillers is a distinguished speaker, author and internationally respected Senior UX practitioner and UX Master Trainer. He is a world expert in improving the design and user experience of enterprise sites, web applications, desktop, VR/AR and mobile apps. Frank has successfully applied 20 years of advanced knowledge of Usability Engineering skills and User Centered Design methodology in Fortune 500 and corporate environments globally.
A recognized subject matter expert by the U.S. Department of Labor, he has developed new usability techniques for understanding user needs, assessing user experience and conducting rapid design prototyping. Recently, he has contributed ground-breaking research on the impact of design and emotion. His current work has been profiled in leading industry publications including The Handbook of Task Analysis for Human Computer Interaction, MarketingSherpa's Landing Page Handbook and the book-- The Persona Lifecycle.
Before founding Experience Dynamics in 2001, Frank managed usability consulting for WebCriteria (now IBM Analytics) and worked with students of Dr. Donald Norman (the grandfather of User Centered Design) at Intuitive Design, a San Diego based User Centered Design consultancy. His current clients include: Microsoft, Intel, IBM, Logitech, GE, Hewlett-Packard, KeyBank, Four Seasons, Chase, Target.com and Whitepages.com. He has trained thousands of teams and individuals in usability and User Centered Design techniques in private as well as public settings.
Frank received his Master's in Cognitive Science (MS) from Birmingham University, UK in the user experience of VR with an emphasis on collaborative virtual environments.
Who’s Attending our Training?
Blue Cross Blue Shield
Capital Group Companies
Providence Health System
Research In Motion
State Farm Insurance
State of Michigan
State of New York
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