User Experience (UX) Training
UX Webinars and classes
Introductory to Intermediate topics
UX Methods Training Classes
Learn UX techniques
Latest UX Webinars
There are no upcoming seminars right now but check back soon!
UX Webinars & UX Classes
UX Webinars on hot topics (most are free to access)
New to User Experience?
Popular UX Seminars
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Personas in Action
Personas in Action
Everything you ever wanted to know (and should know) about Personas from a design perspective. Do's and Don'ts and more...
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UI Design Best Practices - What Managers Need to Know
UI Design Best Practices - What Managers Need to Know
Get ROI from UX. Learn usability best practices for guiding your team to better UI's.
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12 Strategies for Improving User Engagement
12 Strategies for Improving User Engagement
How do you keep your users attention on your screen or page? What is your user experience approach to engaging new audiences vs existing customers?
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Usability Testing metrics- What are we observing and why?
Usability Testing metrics- What are we observing and why?
Usability testing metrics are vital to measuring your ROI. Summary refresher for new or seasoned folks.
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Field Studies- what does user want? Beyond focus groups...
Field Studies- what does user want? Beyond focus groups...
Learn how field studies, user research and ethnography are critical to a good User Experience.
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Usability Tips and Tricks for Beginners
Usability Tips and Tricks for Beginners
Learn how usability works and some of the tips and tricks you can use now!
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User-Centered Design 101
User-Centered Design 101
What is User Centered Design? Learn how UCD works and why it is vital to any design strategy.
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Essentials of User Adoption
Essentials of User Adoption
How do you get users to keep using your web app, site or mobile app? Strong user adoption leads to engagement. This class shares strategies for improving your adoption.
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Introduction to Emotion Design
Introduction to Emotion Design
What's the killer part of User Experience? Emotion. If your product is usable and compels emotion in design, you can't lose.
The Foundational Stuff
Working with UX on your design
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The Secret to Discovering Your User's Needs- beyond Requirements and into Desirability
The Secret to Discovering Your User's Needs- beyond Requirements and into Desirability
Learn how to conduct a field study, analyze users and tasks, develop personas and journey maps, all without getting bad data.
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User Research Methods Training
User Research Methods Training
Learn how to conduct interviews, learn about your users needs. Dive into ethnographic research techniques....
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18 Musts for eCommerce Usability
18 Musts for eCommerce Usability
Ecommerce is changing for many and stagnating for others. A decade and a half into ecommerce, and usability issues that have plagued conversions still exist. Yet new innovations are being introduced...
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Building a UX culture to rival Apple
Popular
Building a UX culture to rival Apple
PopularIn this webinar, you will learn what organizations across various industries are doing to strengthen delivery of quality user experience. Best of all, you will learn what it takes to strengthen your UX culture.
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User Centered Design methods training
User Centered Design methods training
The methodology that brings user research, prototyping and user testing all together. Learn how to do UCD...
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UX Design /UI Design Methods Training
UX Design /UI Design Methods Training
In this course you learn how to layout a UI, create usable navigation, organize content and create a smooth flow for your users.
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Agile UX: incorporate usability into Agile development
Agile UX: incorporate usability into Agile development
This seminar covers the best ways to fit UX into a Lean or Agile process.
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Content Segmentation - Have You Taken It Too Far?
Content Segmentation - Have You Taken It Too Far?
How can you segment on the web and still retain a high degree of usability and an optimum user experience?
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Personas Demystified: Complete Series
Personas Demystified: Complete Series
The 5-Part Personas Demystified seminar...
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Personas Demystified: Part 1
Personas Demystified: Part 1
Dig into Personas: How to create them; How to use them; How to position them in your process...
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Forms Usability Design Best Practices
Popular
Forms Usability Design Best Practices
Popular
Forms suck, so how can you make them better? In this class dive into forms usability best practices going beyond. Make forms fun again.
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15 Lessons from Emotion Design
15 Lessons from Emotion Design
How is Emotion Design being used in product design and Web online strategy today?
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Content Usability-5 Golden Keys: Ensuring your copy, images and layout are usable.
Content Usability-5 Golden Keys: Ensuring your copy, images and layout are usable.
Hot Topics in UX
Staying ahead of the curve
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UX Practitioner Certification - Boston
Popular
UX Practitioner Certification - Boston
Popular -
The Power of the Collaborative User Interface
The Power of the Collaborative User Interface
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5 Proven ROI gains from User Experience
5 Proven ROI gains from User Experience
Get ROI tips 'from the trenches' on how to sell to and make the case for UX in your organization, regardless of political environment.
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Pleasurability- Designing for Emotion
Pleasurability- Designing for Emotion
25% OFF, Limited Time Offer. Book your training before December 1st and mention 25OFF to receive this discount.
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Managing Accessibility compliance: What Managers need to know
Managing Accessibility compliance: What Managers need to know
How Accessibility should be managed and implemented
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Does your website user experience have these elements of responsive design?
Does your website user experience have these elements of responsive design?
Responsive Web Design and what it means for User Experience.
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ROI of User Centered Design
ROI of User Centered Design
Making the business case for usability and UX.
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Designing Usable Web Applications: Part 1
Designing Usable Web Applications: Part 1
This seminar will outline best practices, and what to avoid in designing usable web applications.
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Designing the Privacy User Experience
Designing the Privacy User Experience
Designing privacy is a key challenge. This seminar covers privacy UX in social networking or social software design.
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Why creating "synch" will become the most significant design goal of your Experience Design strategy
Why creating "synch" will become the most significant design goal of your Experience Design strategy
This seminar introduces you to the key concepts of rhythm and synchrony in product design.
Mobile UX
iOS and Android UX
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Mobile UX Design: User Centered Design for mobile
Popular
Mobile UX Design: User Centered Design for mobile
Popular
Mobile UX requires adherence to user tasks and platform UI Style Guides. In this class, learn how to plan, approach and validate your Mobile UX Design.
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Designing Android App user experience
Designing Android App user experience
How should you design UX for Android apps? Digging into Android user experience.
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Global Web and Mobile User Experience: Designing for Localization UX
Global Web and Mobile User Experience: Designing for Localization UX
How should your UI be localized for good user experience? How should interface strategy reflect local and cultural diversity? What are global design principles? How do you localize content for the biggest impact to conversion, loyalty and satisfaction?
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UX Design for Mobile
UX Design for Mobile
In 2013, mobile device purchases surpassed desktop computers. This puts everyone in the mobile game. How do you design for mobile? What is a proven approach to developing mobile websites and apps?
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iPad Usability: 10 design rules that improve iPad user adoption
iPad Usability: 10 design rules that improve iPad user adoption
10 UX design rules that improve iPad user adoption.
Learn how to do UX
Methodology and Methods Training
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Usability Testing Essentials in a New York Minute
Usability Testing Essentials in a New York Minute
This seminar Teaches you usability testing skills and techniques quickly.
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UX Practitioner Certification
UX Practitioner Certification
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Usability Testing Methods Training
Usability Testing Methods Training
Usability testing is like doing laundry, do it often but don't ruin your clothes. Learn how to get good data, following best practices for user testing.
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Visual Design for UX
Popular
Visual Design for UX
PopularVisual Design for UX- one of the best courses ever available
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Design Thinking + User Centered Design
Popular
Design Thinking + User Centered Design
PopularIn this class, you will learn how to validate ideas in order to detect and articulate emotional value from your web design and development efforts.
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UX/UI Bootcamp
UX/UI Bootcamp
This training blends the cutting edge method of Design Thinking with proven User Centered Design techniques. Participants will learn how to bring customers into the design and development process while improving their design decisions to create differentiated UX.
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Creating Compelling Customer Experiences with Social Media
Creating Compelling Customer Experiences with Social Media
In this seminar we will look at social navigation, social content and the social user experience.
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Usability Testing Skills Refresher
Usability Testing Skills Refresher
This seminar addresses over-looked usability testing skills and techniques.
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Rapid Ethnography- Uncovering trends and insights (undetected ROI)
Rapid Ethnography- Uncovering trends and insights (undetected ROI)
Rapid Ethnography is the corporate application of the observational field study. This seminar delves into what it is, how it happens and its impact.
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Essentials of Discoverability: Part 2
Essentials of Discoverability: Part 2
Building on part 1, in this seminar you will build a Discoverability Plan and come away with practical strategies to tackle discoverability.
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Essentials of Discoverability: Part 1
Popular
Essentials of Discoverability: Part 1
Popular
Great features but users can't find them. That's called discoverability. This class teaches you how to improve it.
Who’s Attending our Training?
Accenture
Amazon.com
American Airlines
American Express
Apple
AT&T
Avid
Blue Cross Blue Shield
Business Objects
Calvin Klein
Capital Group Companies
Capital One
CBRE
Chase
Chevron
Citigroup
CNET/CBS
Drexel University
eBay
EMC Corp
Fujitsu
GE Healthcare
Geico Insurance
GM
Hartford Insurance
Healthwise
Hilton Hotels
Hitachi Consulting
Home Depot
IBM
Intel
Intuit
John Deere
KeyBank
Mentor Graphics
MetLife
Microsoft
NaviNet
Petsmart
Providence Health System
Regence
Research In Motion
Reuters
Sage
State Farm Insurance
State of Michigan
State of New York
Sun Microsystems
Symantec
Toyota
Tulalip Tribes
US Bank
Xerox
Yahoo!
Amazon.com
American Airlines
American Express
Apple
AT&T
Avid
Blue Cross Blue Shield
Business Objects
Calvin Klein
Capital Group Companies
Capital One
CBRE
Chase
Chevron
Citigroup
CNET/CBS
Drexel University
eBay
EMC Corp
Fujitsu
GE Healthcare
Geico Insurance
GM
Hartford Insurance
Healthwise
Hilton Hotels
Hitachi Consulting
Home Depot
IBM
Intel
Intuit
John Deere
KeyBank
Mentor Graphics
MetLife
Microsoft
NaviNet
Petsmart
Providence Health System
Regence
Research In Motion
Reuters
Sage
State Farm Insurance
State of Michigan
State of New York
Sun Microsystems
Symantec
Toyota
Tulalip Tribes
US Bank
Xerox
Yahoo!
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What participants are saying…
About Your Trainer
Frank Spillers, MS
Frank Spillers is a distinguished speaker, author and internationally respected Senior Usability practitioner. He is an expert in improving the design and usability of large scale websites, web applications, desktop and mobile apps. Frank has successfully applied fifteen years of advanced knowledge of Usability Engineering skills and User Centered Design methodology in Fortune 500 and corporate environments globally.
Custom, On-site training?
You bet! Most of our trainings have been designed for corporate teams, for groups 10-25 people. Typically business, marketing, design, engineering and management attend our trainings.
We also have custom abridged seminars for senior managers and executives. These training are popular with firms seeking to build an organizational competency with UX.
Speaking
Need a dynamic and insightful speaker to talk to your group or organization? We can present on a range of topics impacting product design, Lean UX, personas, UX trends and best practices.