UX and Accessibility Training

Upcoming Events

Diary Studies- will users love your product after they are done testing it?

Check out our 2019 dates...

User testing is great but it only gives you a limited 'time-slice' of user behavior. What happens when users start using your product for more than one hour? What issues confusions or obstacles do they run into over time? What does user adoption look like across time?

Accessibility Testing: How to Correctly Evaluate Section 508

Check out our 2019 dates...

This webinar dives into the theory vs practice of optimizing websites and mobile apps for Accessibility. Accessibility guidelines are available online (Section 508 of the Americans with Disabilities Act and W3C's WCAG 2.0 guidelines) but while following the guidelines is relatively easy, actual accessibility is more nuanced and difficult to fully optimize with, without including users with disabilities.

Frank Spillers, MS (Chief Experience Officer)

Frank Spillers is a distinguished speaker, author and internationally respected Senior UX practitioner and UX Master Trainer. He is a world expert in improving the design and user experience of enterprise sites, web applications, desktop, VR/AR and mobile apps. Frank has successfully applied 20 years of advanced knowledge of Usability Engineering skills and User Centered Design methodology in Fortune 500 and corporate environments globally.

A recognized subject matter expert by the U.S. Department of Labor, he has developed new usability techniques for understanding user needs, assessing user experience and conducting rapid design prototyping. Recently, he has contributed ground-breaking research on the impact of design and emotion. His current work has been profiled in leading industry publications including The Handbook of Task Analysis for Human Computer Interaction, MarketingSherpa's Landing Page Handbook and the book-- The Persona Lifecycle.

Before founding Experience Dynamics in 2001, Frank managed usability consulting for WebCriteria (now IBM Analytics) and worked with students of Dr. Donald Norman (the grandfather of User Centered Design) at Intuitive Design, a San Diego based User Centered Design consultancy. His current clients include: Microsoft, Intel, IBM, Logitech, GE, Hewlett-Packard, KeyBank, Four Seasons, Chase, Target.com and Whitepages.com. He has trained thousands of teams and individuals in usability and User Centered Design techniques in private as well as public settings.

Frank received his Master's in Cognitive Science (MS) from Birmingham University, UK in the user experience of VR with an emphasis on collaborative virtual environments.

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Alison Gavine, MA (Managing Partner)

Alison Gavine has an uncompromising interest in understanding the core of user experience: consumer behavior, behavioral patterns and emerging trends. She believes that great things happen when the end user experience is obsessed about in design and delivery of products and services.

She received her Master of Arts in Psychology (MA) from Dundee University, Scotland. Alison brings over twenty five years management experience with an emphasis on user experience, user centered design, user advocacy and policy making. She has promoted the use of Information Technology to regenerate communities and the end user experience directly through unique ventures in social regeneration and emerging technologies.

Alison has a wealth of experience in consulting in both the public and private sector including nonprofit, healthcare and regional and national government. Alison has an established history of understanding user experience and the social factors that lead to formation of community. She has conducted large-scale longitudinal field studies representing up to 20,000 users and as worked extensively in advocating for end users. Alison has worked with numerous clients both in the US and the UK including Intel, Oregon Health and Sciences University, Schrodinger, KeyBank, Microsoft, Target.com, Affinity Group and British Gas.

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Accessibility - Web & Mobile

Section 508 Compliance

Frank Spillers, MS (Chief Experience Officer)

Alison Gavine, MA (Managing Partner)