Summary: Generative AI (Gen. AI), like ChatGPT, introduces novel interaction patterns in human-computer interaction (HCI). These patterns are characterized by improvisation, co-creation, and enabling productivity
Summary: Inclusive Design innovation is the result of deliberately searching for opportunities to elevate design equity. Design equity includes discovering diverse user needs and addressing
Summary: User advocacy helps you fight for the rights of users. By advocating with these three lenses, you can better design for inclusive, accessible, and
Summary: Touchpoint mapping is an inventorying technique used in Service Design to identify customer, employee, and brand interactions throughout a service or product experience. By
From Backstage to Front Stage What This Includes: Blueprint for Service Design strategy Service prototyping & testing Employee, Customer, Backend system orchestration Ideal For: Large
From The Street to Your Roadmap User Research Includes: UX Research for improving products & services User testing; User Interviews & observations; Ethnography and more
Add Your Heading Text Here Impact Consulting By centering the needs of underrepresented user groups and elevating Inclusive Design in organisations, Experience Dynamics helps bring
Summary: What is sociability? Sociability describes social interaction and social behavior offline to online (Web, Web Apps, Mobile Apps, AR/VR, and communities as well as