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Managing UX Teams Training

Course Description

Managing UX Teams Training

Course Description: UX management (see related training) is key for improving user experiences and driving profitability. However, the intricacies of UX teams, processes, and deliverables often fall victim to misinterpretation or distortion. Managing UX Teams training is designed to equip UX managers and stakeholders with the skills and insights needed to increase team productivity, foster stakeholder engagement, and align with crucial business imperatives.

Course Highlights:

  • Hiring and defining teams: Identify the roles within a UX team, improving collaboration and building organizational flexibility. Hiring strategies and imperatives. 
  • Scaling UX teams: Learn the art of adding, retaining, and promoting team members.
  • Strategic Stakeholder alignment: Learn techniques to align diverse stakeholders with UX activities, fostering a shared sense of purpose and collaboration.
  • Process excellence: Explore methods for reviewing and enhancing UX processes to ensure optimal efficiency, clarity, and goal alignment. How to create a Center of Excellence for UX. 
  • Managing UX Teams Checklist: Use a comprehensive checklist to ensure consistent alignment and process optimization. We will cover DesignOps, ResearchOps and Design Systems.

Course Format: The course combines case study analysis, hands-on activities and group discussions. Participants will engage in peer discussions that simulate real-world issues.  

Gain the expertise to align stakeholders, optimize processes, and empower your UX team to thrive in a dynamic landscape. Improve your strategic UX leadership capabilities and create impactful, Human-Centered design.

  1. Hiring and Defining UX team activities and roles.
  2. Scaling a UX team.
  3. Aligning stakeholders to UX activities.
  4. Reviewing and repairing UX processes.
  5. Engaging with specific UX team roles and building organizational flexibility to counter process rigidity.
  6. Using a managing UX teams checklist.
Learning Objectives

By the end of this course, participants will be able to:

  1. Managing “UX as a Team Sport”: Engage stakeholders to unite around UX initiatives, driving collective success and shared objectives.
  2. Identifying and Repairing UX Process Gaps: Conduct thorough process reviews, identifying gaps and repairs that strengthen overall UX effectiveness.
  3. Elevating Key UX Roles to Strategic Value: Improve UX roles from tactical functions to strategic assets, aligning them with broader business goals.
  4. Regularly Reviewing UX Management Progress: Implement a systematic approach to monitor and evaluate UX management progress, ensuring continual advancement.

Essential Details
  • 4 hours
  • Online (or in-person).
  • Customized with your interfaces/ challenges.
  • Up to 99 people (online) or 25 in-person.
Who Should Take This Course

This course is for UX teams managers and directors.

  • UX Managers/Directors
  • Business Leaders
  • Product Managers
  • UX Teams


Participants may benefit from the related UX management training

What our Students Say

About Your Trainer

Frank Spillers

CEO and Master UX Trainer @ Experience Dynamics

Frank Spillers is the founder of Experience Dynamics, a leading UX consulting firm with Fortune 500 clients around the world. For 25 years, Frank has been an internationally respected speaker, author, UX Leader, and Inclusive Design educator. He is a world expert in improving the design and user experience of products, experiences, and services. He leads consulting projects at Experience Dynamics as well as teaching monthly at his UX Inner Circle and with the Interaction Design Foundation, the largest design school. 

Frank Spillers

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