User advocacy is at the heart of usability, user experience and Design Thinking. User advocacy is a core design decision making tool because it utilizes empathy. Advocating for user needs is empathy demonstrated.
In this week's UX Power Up, Frank shares some tricks for remaining a strong user advocate in your language and thinking. Please post your comments below, we would love to hear your thoughts.
Transcript of video above...
Frank Spillers, founder of Experience Dynamics, and it’s time for this week’s UX Power Up.