
Inclusive Design

By Frank Spillers
Inclusive Design Workshop
3 hours-(group activities, 1:1 access to Frank Spillers)
June 25th, 2021, at 4:00 PM UTC; 8:30 PM IST; 8:00 AM PDT; 11:00 AM EDT
Agenda:
Inclusive Design celebrates universal access by deliberately adjusting and adapting to the needs of underrepresented communities and users. However, to do inclusion right, it needs to be default in your design and development process. It needs to be automatic and not a sideline effort or something the DEI (Diversity, Equity, Inclusion) team handles or champions.
In this workshop, Frank Spillers will cover the following topics:
By Frank Spillers

Inclusive Design webinar- FREE
Inclusive Design: How to bake inclusion into your process and experience
1 hr 15 min JUNE 3rd 2021 at 8:00AM PST; 11:00AM EST; 4:00 PM UTC; 8:30 PM IST
GET A RECORDING OF THIS WEBINAR INSTEAD (add your details to this list)
REGISTER FOR THE LIVE EVENT
AGENDA:
1. The business case for Inclusive Design
2. Why Inclusive Design? What exclusion looks like
3. How to bake Inclusive Design into product & service design and delivery
4. Q & A
By Frank Spillers

Summary: Inclusive Design is the process of ensuring representation in your design, your team, and your design and development process. Inclusion is core to User Experience (UX) efforts. UX professionals are uniquely positioned to help drive inclusion in design teams, projects and processes.
User Advocacy is a core skill
First of all, UX Design (UXD) and UX Research (UXR) are rooted in user advocacy. In fact, UX could be termed “UXA” (user experience advocacy) since we’re always advocating: advocating for a better experience, advocating for users' needs, advocating for designs that empower users. Next, note that most UX work, discussions, and decisions are colored by advocacy. Advocacy is critical for inclusive design work, in particular reaching underrepresented users such as users with disabilities.
By Frank Spillers

Summary: Inclusion is critical as a concept because it is at the heart of all UX activities and intentions. Including user behaviors, needs, and desires in design decisions is core to good UX Design. Including users with disabilities when improving or designing for Accessibility is critical. Finally, including target users in regions your product is used is vital for localization UX. Inclusive design is important to understand because it starts with understanding what is important to your audience, not your company or organization alone.
What is the basis of excluding users from a product development process?
There is a stronger tradition in software engineering of excluding users than there is of including users in the design and product development process. This stems from a few root causes:
1. Historically engineers were responsible for user interface design. "We don't use designers let alone talk to users!"