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2011

Does Agile move too fast for Usability?

By Frank Spillers

on September 30, 2011 - 6:42pm
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Social Circles- the beginning of the intelligent social interface?

By Frank Spillers

on July 8, 2011 - 8:50pm

Social_circles

The recent release of Google's social circles (part of the new 'Google +' social network) is particularly exciting since I think it constitutes a social interface that accounts for real-world considerations. 

Tags: 
Social Interfaces
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10 years in pursuit of exceptional user experience

By Frank Spillers

on June 29, 2011 - 8:57pm

Happy_birthday_experience_dynamics Experience Dynamics celebrates its tenth birthday this year.  It was Spring of 2001 that Frank Spillers founded Experience Dynamics together with Alison Gavine.

Tags: 
Usability Trends, User Advocacy
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Figuring out how to deal with Stupid Users

By Frank Spillers

on May 27, 2011 - 1:55pm

IStock_000013535500XSmall There's a common belief that the problem with errors users make with Web sites or Web apps has to do with differing intelligence levels.Some users even blame themselves for being dumb.

"Sorry about this", I was told by an IT manager at a major financial institution, "It's just that our users are lazy and stupid". 

Tags: 
User Advocacy
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