Summary: AI is in a state of growth and transition. But its destination is uncertain. Certain interested and uninformed parties, including CEOs of GenAI firms and past tech CEOs, are peddling an endgame that probably won’t arrive, at least in our lifetimes. Instead, it’s important to focus on what really matters: user experience goals like...
Storytelling: UX Soft Skill You Can’t Ignore
Summary: Assumptions of users plague corporate dev & design teams. Instead, stories of user’s lived experience help dispel assumptions about users. Furthermore, internal teams are filled with unconscious biases— the biggest of which…
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