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2007

AJAX Usability Checklist (Free holiday bonus for our readers)

By Frank Spillers

on December 24, 2007 - 7:10pm

Related Seminar Video: Watch Now

This Ajax Usability Checklist is a bonus guide that accompanies my AJAX Usability Seminar, I am offering it in the  form of this post as a bonus for readers- thanks for your support!

The Web is changing fast. New standards are emerging, new approaches to coding such as Scriptaculous, AJAX, Ruby, Flash/Flex, Silverlight and others are creating a leap-frog situation where many new websites, web apps and portals are implementing next year's User Interface elements.

Yet, when it comes to implementing the new interface techniques AJAX offers, we need to be mindful of how AJAX can improve the specifics of the user experience.

Two simple guidelines for AJAX Usability:

Tags: 
Usability Trends
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What is Design? (Yes, all 10 definitions!)

By Frank Spillers

on October 30, 2007 - 9:08pm
Designers sitting at a computer

 When the term design is used it can mean many things, depending on who you are and which conversation you are having. Rarely do people stop to compare 'mental maps' and clarify which type of design they are talking about!

I believe this has to do with the multiple definitions of design and the lack of awareness of each specific type of design, its function and timing in a process. The other factor being how familiar you are with "design" based on your past experiences with different design roles.

Here are some examples of conversations I have and hear frequently that cause to stop and ask "What type of design are we talking here?":

Tags: 
Interaction Design techniques
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Multi-modal design: Gesture, Touch and Mobile devices...next big thing?

By Frank Spillers

on June 5, 2007 - 3:44pm

Lg_prada
It's great to see excitement building for the Apple iPhone (launch expected late June '07). Korea's LG Prada, an iPhone competitor product,  launched a few months ago in the UK.

Just this week a new touch screen device- Taiwan's HTC Touch was announced for release immediately in the UK and later this year in the US. 

The hot attraction of course with the iPhone, the Prada and the Touch is that they offer touch and gesture-only user interaction. Clarification: Only the Apple iPhone offers gesture-like pinching interaction (eg. open-close; zoom in-out).

Tags: 
Mobile Usability
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Is Google's business model Progressive Disclosure??

By Frank Spillers

on February 19, 2007 - 6:52pm

Googlepd_1Quick Google user, you need to look up a measurement; phone numer; UPS tracking code; address; mathematical formula ..."Didn't you know Google had a tool for that?"

Yes, Google has a tool for everything these days it seems, but it's not a consistent tool kit. Sometimes you get it and oftentimes you don't.

Is that why Google doesn't promote what I call their "world of widgets"
(WoW's)? How is it some people know the secret handshake and many more
don't?

Tags: 
Interaction Design techniques
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"Feature frenzy"- 10 tips to getting feature creep under control

By Frank Spillers

on February 2, 2007 - 2:50pm
Feature frenzy on a mobile device
Summary: Feature creep as a business and development model has outlived it's usefulness with numerous examples in the graveyard of software history. Task-oriented designs containing task-oriented features make users feel more successful. Remember how you deploy features in an application must be guided by real world understanding of users and their tasks. Without task validation and prioritization, you can easily fall into "feature frenzy".

Why the (feature) frenzy?

Historically, marketing says "software sells with more features" (or perceived features). There is a psychology (especially true in the United States) that the more you get when you buy something, the better the purchase decision.

Unfortunately, added 'bells and whistles' might feel like a better deal, but can turn into a nightmare when you (or your user) sit down with the software and use it.

Tags: 
UX
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Is Usability a Public Relations problem?

By Frank Spillers

on January 2, 2007 - 4:51pm

Word_of_mouthIt will be if you don't do something about it.

At Experience Dynamics, (a Portland, Oregon usability consultancy) we recently helped one of our Fortune 10 clients with some usability testing on a product that was actively being improved for usability.

Tags: 
Usability Trends
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