Summary: Gathering user feedback can seem straightforward: just ask users what they think!...
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Frank Spillers
Frank Spillers, MS, is founder of Experience Dynamics, a leading UX and Service Design consultancy. Frank is one of the world’s most in-demand UX consultants. He’s an Inclusive Design evangelist, and expert in Accessibility, Emotion Design, VR/AR, Cross-cultural Design and UX Management. Frank brings 25 years experience as a Sr UX Director and Service Design leader. He has lifted conversion rates by 88% and enhanced revenue by 300% for firms like Nike, Intel, Microsoft, City of New York, Johnson and Johnson, Global Disability Rights Now!, Four Seasons, Capital One, World Bank, Women Enabled International, and many more.
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VIDEO: Affordances in UX Design: Must have or optional?
Summary: Affordances invite interactions. Signifiers nudge the action. Affordances and signifiers are a UX...
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Building Contextual Intelligence in Design Teams
Summary: Understanding context of use, is the first starting point of any design...
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