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How did Apple make a killer user experience while competitors continue to lag?

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iPhone The iPhone has made two things possible: the mobile Web and user experience-driven product innovation. The mobile Web up to the iPhone has been a series of promises, hype and sub-par user experiences from handset manufactures and platform providers.

The iPhone seems to change the conversation entirely, offering a solution that finally offers truly desirable mobile usability to users.

Invite- Join us for a live usabilty review of Sophia's Style.com

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Mark your calendar for February 10th 2009; 11:00AM- 12:30 PST, please join us for a live usability review!

What makes live observation of a usability test a must?

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President Obama: Vision for Usability?

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Obama Computer


Obama is already being described as the Internet President.

Will his Internet savvy include an agenda for usability?
If so, what might that agenda include?

In this post I explore these questions, connect some dots and present some potential solutions for how Obama's technology goals are linked deeply to harnessing usability best practices.

T-shirts and Posters On Sale

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Limited time offer...

usability t-shirt $10 off discount now until September 20th 2008.

Special end of summer offer... These t-shirts and posters make a great gift or buy one to liven up your office.

Why "There are no user errors" is true

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frustrated user Have you ever heard the expression, "There are no user errors, only designer errors"?

Definitions: Progressive Disclosure

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user progressive disclosureIn a usability test a few years ago, a user explained: "When I search for something, first I look at the first three items...looking for general information and then I look for more specific items..."

Two vital characteristics of Web 2.0

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web 2.0 user experienceWebsites and web applications are being developed rapidly, incrementally and with heavy user involvement, says this ComputerWorld article on Web 2.0.

Does your website include these factors that improve online experience?

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Factors improving online user experienceA recent study (July 2008) by Sathish Menon and Michael Douma from the Institute for Dynamic Educational Advancement reinforce usability truths but also sheds light on the disconnect between designers and their target audiences.

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