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Usability Web Seminar
Usability, UI design, forms, form elements, customer conversion, GUI, Information Architecture
- With Frank Spillers, MS
- Length: 60 minutes
- Date: Tuesday, July 27th 2010
- Time: 10:00 AM PST
- Cost: Free
- Format: Live web seminar
Forms Usability Design Best Practices
Forms are a foundational element of web and web application user experience. Users interact with forms when performing subscribe, sign-up or ecommerce check-out actions. Forms are used for data-entry and to make things happen on search interfaces, in pop-up windows and more. How easily and comfortably can your users interact with and complete your forms? In short, how annoying are your forms?
Topic:
Forms usability can make or break a user's concentration, satisfaction or ability to complete a task. Ecommerce sites are more concerned with forms because customer conversions from broken or annoying forms can cause customers to disappear. For consumer or business users interacting with forms on web applications, portals, internal (B2B) applications, forms can detract from the overall user experience.
User success includes being able to have pleasant experiences with mundane data-entry tasks such as filling in forms. This seminar will show you that one thing is clear: form design and development in the past few years is a different animal to the GUI (Graphical User Interface) form design guidelines of the previous decade. One of the hallmarks of so-called Web 2.0 websites is that forms are faster, smarter and more dynamic. While these techniques are more common these days, many sites and applications are missing the new forms usability best practices.
Join us as we review the usability of forms and explore some of the insights from our recent usability testing. What works and what doesn't work as well in forms? What do you need to know about forms best practices and tips for improving your forms user experience?
Agenda
- Forms Usability Known Issues
- 10 Best Practices for Designing Form Elements
- 5 Form Conversion Essentials
- Adding Desirability and Satisfaction to Forms
- Forms Accessibility
- Q & A
Who should attend:
Designers, Developers, Program or product managers
About the Speaker:
Frank Spillers is a web and software usability expert and has been recognized by the U.S. Dept. of Labor as a subject matter expert. Frank holds a Masters of Science in Cognitive Science from Birmingham University (UK) and has ten years of practical experience with usability and user centered design techniques. He is a lead usability consultant with Experience Dynamics, a user centered design and usability consultancy based in Portland, Oregon USA. Frank has worked internationally with clients including Hewlett-Packard, Key Bank, Daimler-Chrysler, Intel, BankOne, IBM, Four Seasons, The Vanguard Group, Verizon and others.
