Essentials of Discoverability
Archived Usability Web Seminar
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Essentials of Discoverability
Discoverability: UI Design, Usability best practices, user adoption, discoverability, GUI best practices
- With Frank Spillers, MS
- Length: 60 minutes
- Two part seminar:
- Cost: Individual: $149.00; Team Rate: (3 or more) $450.00
- Format: Live web seminar
- Includes: Notes, Unlimited Archived Playback
Discoverability
Users are forced to find features and discover functionality. Users don’t do this very well. When things are difficult to find they become difficult to discover, resulting in discoverability issues. How users explore and discover key features and functions of your product, application or website can make or break a positive user experience.
Topic:
Discoverability is one of the most important user experience design goals, yet one of the most difficult to master. The biggest symptom of users glossing over, missing or ignoring valuable design features is poor discoverability. Since 'discoverability behavior' is known to be something users do not do, how can you make sure you discover-proof your design?
How can you make your website, web application or product more discoverable? What happens if you do and what happens if you don’t? In this seminar we will explore discoverability and solutions to overcoming discoverability problems. We will uncover why for example users don't go looking for your menus or controls, and what to do about it. In this seminar you will build a Discoverability Plan and come away with practical strategies to tackle discoverability- everyone's biggest user adoption challenge.
Agenda
Session 1:- What is Discoverability?
- Why Discoverability?
- Designing Discoverability: Web, Web App, Product
- The ROI hit from poor discoverability
- What good discoverability buys you
- Q & A
Session 2:
- Finding your Discoverability triggers
- Developing a Discoverability Plan
- Proven ways to tackle discoverability issues
- Troubleshooting discoverability
- Q & A
Who should attend:
Designers, Developers, Marketing managers- anyone who attends design review sessions and influences the user experience of a design.About the Speaker:
Frank Spillers is a web and software usability expert and has been recognized by the U.S. Dept. of Labor as a subject matter expert. Frank holds a Masters of Science in Cognitive Science from Birmingham University (UK) and has 12 years of practical experience with usability and user centered design techniques. He is a lead usability consultant with Experience Dynamics, a user centered design and usability consultancy based in Portland, Oregon USA. Frank has worked internationally with clients including Hewlett-Packard, Key Bank, Daimler-Chrysler, Intel, BankOne, IBM, Four Seasons, The Vanguard Group, Verizon and others.
